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Locations







Academy Locations


NOVOTEL

36 Old Mahabalipuram Road Egattur, Chennai, Tamil Nadu 603103

DLF Gardencity

Semmancheri, Thalambur, Chennai, Tamil Nadu 600130



Gokulam Park

33,Rajiv Gandhi Salai (OMR), Navalur, Chennai, Tamil Nadu 600130

House of Hiranandani

5/63 OMR, Sirusari, Egattur, Chennai, Tamil Nadu 603103



FAQ

Are parents allowed to sit by the pool?

We insist that there is a person accompanying the child at all times and who needs to sit within the vicinity of the pool. This is firstly a measure of safety. Additionally if the child needs to go to the toilet someone needs to accompany them as the coach cannot leave the other children in the pool. We have observed that a lot of people send maids / drivers / older children etc. and we discourage this as they are most often not concerned about the child during the class hours and are not present when required. Finally at the end of the class the coach is not responsible for the childs safety once they have dismissed the class. Therefore the guardian needs to take responsibility at the end of the class. With regards to adult classes, most of our locations are not keen on having people sitting outside the pool as there are ladies in the pool. Therefore please do not bring friends and relatives to observe the classes.

Can I get a refund or extension as I / my child have missed classes due to sickness / travel?

Due to the small instructor student ratio we do not allow extensions / refunds in case of sickness and travel. In order to maintain quality and also to ensure safety we cannot allow extensions however genuine the reasons may be. WHAT IF MY CHILD REFUSES TO PARTICIPATE? Once again due to our small batch size and the fact that the child has already taken up a seat in the class a refund will not be possible. You can look at transferring the seat to a friends child. However this transfer will need to be arranged by you and the classes will need to be finished within the current batch that your child joined. Additionally please check the age restrictions on beginner batches for your child. Our age criteria for beginners (4 years and above) is based on our experience and we constantly have people bringing in children younger than the age limit. While there are cases of underage kids learning, by and large they are not mature enough to grasp breathing techniques in terms of communication. This results in a lot of stress and pressure on them to perform as well as the older kids. Sometimes this will lead to a dislike of the water which is not what any parent wants. Therefore we request you to adhere to the age limit.

What is your Instructor to Student ratio?

We maintain a 1:8 ratio for beginner and intermediate level kids. For adults and advanced swimmers the ratio would depend on the level the participants are working at.